How to Contact Bankers Fidelity Life Insurance Company - Customer Service
Bankers Fidelity Life Insurance Company is dedicated to providing quality customer service to its policyholders, agents, and employers. If you have any questions or need assistance related to your policy, there are several convenient ways to get in touch with their customer service team.
Contact Us
Bankers Fidelity offers various channels to reach their customer service team. Whether you prefer to call, email, or chat, you have options.
Phone:
- Customer Service: Contact Bankers Fidelity by calling 1-800-241-1439 from Monday to Friday from 8 a.m. to 5 p.m. ET. For after-hours assistance, call their toll-free number at 1-866-458-7504. These lines are available for questions or concerns.
Email:
- You can email their customer service team at [email protected]. They strive to respond promptly and assist with your inquiries.
Live Chat:
- For immediate help, Bankers Fidelity provides a live chat feature on their website. You can access live chat support Monday to Friday, 8 a.m. to 10 p.m. ET, and on weekends from 9 a.m. to 4 p.m. ET. This option allows you to receive specialized support for your accounts or technical issues.
Online Resources
Bankers Fidelity values online support and resources for their customers. Here are some features available on their website:
FAQs and Search Functionality:
- The website includes a dedicated FAQ section with answers to commonly asked questions. This is a helpful resource for policy-related inquiries. The site also has search functionality to help you locate specific topics or articles quickly.
Contact Form:
- For inquiries via email with specific details, you can use the contact form on their website. This allows you to submit your query directly, enabling the customer service team to provide a more tailored response.
Policyholder Account Access:
- Bankers Fidelity allows policyholders to access their accounts online. By registering for an online account, you can view policy details, make payments, update personal information, and file claims. This self-service option offers convenience for managing your account.
Bankers Fidelity Life Insurance Company makes it easy to access customer service. You can reach out via phone, email, or live chat. Additionally, their website provides numerous online resources and self-service options to enhance your experience. If you need to contact Bankers Fidelity Life Insurance Company, visit their official website at www.bankersfidelity.com. Their customer service team is ready to assist you.