How to Contact Bank Rhode Island Customer Service
Bank Rhode Island (BankRI) aims to provide excellent customer service to its clients. If you have questions about your account, need assistance with online banking, or want to report a lost card, there are several ways to contact the BankRI customer service team.
Phone Support
One efficient way to contact Bank Rhode Island customer service is through a phone call. BankRI offers dedicated phone numbers for different inquiries:
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Customer Support Center: Reach the Customer Support Center at (866) 4-BANKRI or (866) 422-6574. The center operates Monday to Friday from 8 a.m. to 6:30 p.m. and Saturdays from 9 a.m. to 2 p.m.
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Telephone Banking: For account access and transactions over the phone, contact the Telephone Banking service at (401) 477-1100. This service is available 24 hours a day for secure fund transfers, balance checks, and card activations.
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Lost or Stolen Debit Card: If your debit card is lost or stolen, report it immediately by calling (866) 546-8273.
Online Support
For online assistance, Bank Rhode Island provides several options to connect with their customer service team.
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Customer Service Center Online: Visit BankRI's Customer Service Center to submit queries or concerns and receive prompt assistance from BankRI representatives.
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Frequently Asked Questions (FAQs): BankRI hosts a list of FAQs that cover various topics like online banking and mobile check deposit. You can find answers to many common questions at www.bankri.com/customer-service/faqs.
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Contact Form: For email communication, Bank Rhode Island has a contact form available. Fill out the form at www.bankri.com/contact/ with your name, email, and inquiry. A representative will respond promptly.
Branch and Mailing Address
For face-to-face interactions, Bank Rhode Island has multiple branch locations throughout the state. Find the nearest branch by visiting the "Locations" section on BankRI's website.
For mailing correspondence or documents, use the following address:
Bank Rhode Island
P.O. Box 9488
Providence, RI 02940-9488
Additional Contact Information
Here are more contact details for Bank Rhode Island:
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Online & Mobile Banking Support: For help with online and mobile banking, visit www.bankri.com/personal-banking/online-mobile/ or log in to your online banking account.
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Checking Support: For inquiries related to checking accounts or mobile check deposit, visit www.bankri.com/personal-banking/checking/.
The contact information listed is sourced from Bank Rhode Island's official website, www.bankri.com. For accurate and updated details, refer to the website directly.
Bank Rhode Island is committed to exceptional customer service. Whether you choose phone communication, online assistance, or in-person interaction, BankRI is available to address your concerns and provide the support you need.