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How to Contact Bank of Tennessee Customer Service

Bank of Tennessee offers excellent customer service to its clients. Whether you have questions, need assistance, or want to share feedback, there are multiple ways to get in touch with their customer care team. This article outlines the contact options available through Bank of Tennessee.

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Published onSeptember 23, 2024
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How to Contact Bank of Tennessee Customer Service

Bank of Tennessee offers excellent customer service to its clients. Whether you have questions, need assistance, or want to share feedback, there are multiple ways to get in touch with their customer care team. This article outlines the contact options available through Bank of Tennessee.

Contact Information

You can reach Bank of Tennessee's customer service using the following methods:

  1. Phone: Call +1 (866) 378-9500 to speak directly with a customer care representative. The helpline is available from Monday to Thursday, 8:00 am to 5:00 pm ET, and on Friday, 8:00 am to 6:00 pm ET.
  2. Email: Bank of Tennessee does not provide a specific email address for customer service inquiries. It is best to reach out via phone or other communication channels.
  3. Mail: For traditional mail, send your inquiries to: Bank of Tennessee Customer Care Dept.
    PO BOX 4980
    Johnson City, TN 37602-4980.
  4. Online Contact Form: Visit the official Bank of Tennessee website at www.bankoftennessee.com and navigate to the "Contact Us" page. Fill out the online contact form with your name, email address, phone number, and message. Click submit, and a customer care representative will follow up with you.

Additional Assistance

Bank of Tennessee provides extra resources to assist its clients:

  • Fingertip Banking: For quick access to your accounts, call (866) 965-2265. This service helps with various banking tasks and inquiries.
  • Travel Notification Form: If you plan to travel and wish to use your Bank of Tennessee debit card, fill out the Travel Notification Form available on their website. This will help your card function smoothly while you are away.

Benefits of Contacting Bank of Tennessee Customer Service

When you reach out to Bank of Tennessee's customer service, you can expect the following benefits:

  1. Prompt Assistance: The customer care team responds quickly to your queries and concerns.
  2. Knowledgeable Representatives: The agents are experienced and well-equipped to provide accurate help.
  3. Convenient Service Hours: Customer care is available from Monday to Thursday, 8:00 am to 5:00 pm ET, and on Friday, 8:00 am to 6:00 pm ET.
  4. Multiple Contact Options: Bank of Tennessee offers various ways to contact their customer service, including phone, online contact form, and traditional mail.

Bank of Tennessee is dedicated to providing strong customer service and offers various contact options to assist clients. Whether you have a query, need account assistance, or want to share feedback, connecting with Bank of Tennessee's customer care team can help address your concerns efficiently. Visit the official Bank of Tennessee website at www.bankoftennessee.com for more information and to access their contact resources.

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