How to Contact Bank of Hawaii Customer Service

Bank of Hawaii values customer service and offers several ways to connect with their team. Whether you have questions about your account or need assistance with financial services, you can reach out using the following methods.

1. Phone

You can contact Bank of Hawaii's customer service easily by phone. Specialists are available seven days a week from 6 a.m. to 9 p.m. Call their toll-free number at 1-888-643-9888 for assistance. For credit card inquiries:

Hawaiian Airlines® Bank of Hawaii World Elite Mastercard®: 1-866-250-2883
Hawaiian Airlines® Business Mastercard®: 1-866-686-5229

2. Bankoh by Phone

Bankoh by Phone is a free service for all personal and business account holders. To activate the service, call the appropriate number:

In Hawaii: 643-3888
In U.S. Mainland and Canada: 1-888-643-3888
In Guam & Saipan: 1-877-553-2424
In American Samoa: 684-633-2872
In Palau: 680-488-3338

This service allows you to perform banking transactions, obtain balance information, and get help from customer service representatives.

3. Online Contact Form

If you prefer online communication, Bank of Hawaii provides a general contact form on their website. Complete the form with your specific details to reach the appropriate department.

4. Update Contact Information

You can easily update your contact information through the Bank of Hawaii website. Go to 'SETTINGS,' then 'CUSTOMER SERVICE,' and select 'SETTINGS.' Here, you can manage your email address, phone number, and mailing address. Remember to save any changes you make.

5. In-Person Branch Visit

For personal assistance, visit one of the 64 Bank of Hawaii branches located across Hawaii. To find the nearest branch, check the Bank of Hawaii website. Additionally, the Head Office branch at 111 South King Street, Honolulu, HI offers comprehensive services. You can contact them at 808-643-3888.

6. Additional Resources

Bank of Hawaii provides additional resources for clients. They have an FAQ section on their website that addresses various topics. Customers can also sign up for online banking to manage accounts, review statements, and perform transactions conveniently.

Bank of Hawaii prioritizes clear communication and provides multiple options for customers to seek assistance. Whether through phone, online forms, branch visits, or additional resources, help is readily available.

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