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How to Contact American Threads Customer Service

When shopping online, good customer service is key to a positive experience. American Threads is dedicated to keeping customers satisfied with their purchases. If you need to contact American Threads, you can do so through phone or email. It's also important to know the return policy for a hassle-free shopping experience.

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Published onSeptember 3, 2024
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How to Contact American Threads Customer Service

When shopping online, good customer service is key to a positive experience. American Threads is dedicated to keeping customers satisfied with their purchases. If you need to contact American Threads, you can do so through phone or email. It's also important to know the return policy for a hassle-free shopping experience.

Contacting via Phone Call

For a quick response, calling American Threads is your best option. You can reach their customer service team at:

  • Customer Service Phone Number: Not available at the time of writing.

Currently, there is no specific customer service phone number listed. It's best to check their website (http://www.shopamericanthreads.com) for any updates on phone support. Customer service hours may vary, so call during business hours for the best chance of a timely response.

Contacting via Email

If your inquiry is not urgent, you can contact American Threads by email. This allows you to include detailed information and attach relevant photos or documents. To reach their customer service team via email, send your message to:

Include your order number, details about your question or issue, and your contact information. The customer service team aims to respond promptly, but response times may vary.

American Threads Return Policy

Familiarizing yourself with American Threads' return policy will help with any items you wish to return. You can view their return policy on their website.

Open Box Returns

For open box items, American Threads usually allows returns within a specific timeframe, as long as items are in their original condition and have not been worn, altered, or washed. Tags must still be attached. Review the current return policy or contact customer service for the most accurate information.

Holiday Return Policy

During the holiday season, the return policy may be extended for gifts purchased in advance. Confirm their current holiday return policy through their website or by contacting customer service.

Follow the instructions on their website to initiate a return for a smooth process. Return shipping costs may be the responsibility of the customer, and some items may be final sale and ineligible for returns.

American Threads values customer satisfaction and provides email and potential phone support to assist with your needs. Always check their website for the most up-to-date contact information and review their return policy before making a purchase.

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