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How to Contact American Savings Bank Customer Service

American Savings Bank values customer support and provides multiple ways to connect. You can reach out for assistance with your account or share your feedback easily through various channels.

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Published onSeptember 5, 2024
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How to Contact American Savings Bank Customer Service

American Savings Bank values customer support and provides multiple ways to connect. You can reach out for assistance with your account or share your feedback easily through various channels.

Contact Options:

  1. Phone: For urgent matters or direct assistance, you can call American Savings Bank's Customer Banking Center at (808) 627-6900 or the toll-free number (800) 272-2566. The customer service lines are available Monday to Friday from 8 a.m. to 7 p.m. and Saturday to Sunday from 9 a.m. to 3 p.m.

  2. Online Contact Form: Use the online contact form available on their website. Fill it out with your contact information and inquiry. This allows for detailed communication and the option to attach documents.

  3. Email: You can also reach American Savings Bank via email at [email protected]. Include your questions or feedback, and a representative will respond. Providing detailed information will help ensure a quicker response.

  4. In-person: Speak with a customer service representative at one of their branches located throughout Hawaii. You can find the nearest branch by visiting their Branch Locator page. Check the branch's operating hours before your visit.

  5. Mail: For traditional correspondence, send your inquiries to:

    American Savings Bank
    P.O. Box 2300
    Honolulu, HI 96804-2300

Additional Resources:

American Savings Bank offers a "Common Questions" section on their website to help address frequently asked issues. This resource may provide answers without needing to contact customer service directly.

For inquiries related to Business Banking services, call the Business Banking Customer Service at (808) 627-6900 or the toll-free number (800) 272-2566.

Reaching out to American Savings Bank's customer service is easy. Whether you choose to call, email, fill out an online form, or visit in person, help is readily available. Their website also provides valuable information to assist customers with common queries. Be sure to include necessary details and protect your personal information when communicating online.

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