How to Contact American Giant Customer Service
American Giant is known for its high-quality clothing and commitment to making products in the United States. You may need assistance with your order, have questions about products, or want to know about the company’s return policy. The customer service team can help with these inquiries through phone calls or email.
Contacting via Phone Call
Do you prefer speaking directly with a customer service representative? Contacting American Giant by phone is a great option. The team can provide immediate assistance for order tracking or product information. To reach them, dial the American Giant customer service number at 415-529-2429.
Before calling, have your order details ready. This information will help the representative assist you more efficiently. Additionally, check their website for the most current customer service hours to ensure you call when the team is available.
Contacting via Email
Is your query non-urgent or requires detailed information? Emailing is an excellent option. To send an email to American Giant, use the address [email protected]. Include as much relevant information as possible, such as your order number, the specific item in question, and a detailed description of your issue. Providing detailed information helps the customer service team offer more tailored assistance.
After sending your email, expect a response within a reasonable timeframe. The response time may vary with the volume of inquiries, but American Giant aims to reply to emails promptly.
Return Policy
What should you know about American Giant’s return policy? American Giant values customer satisfaction and has a clear return policy. Items can be returned or exchanged in line with their return criteria.
For open-box returns, American Giant accepts items as long as they are in new and unused condition with the original tags attached. To initiate a return or to learn more about open-box returns, reach out to their customer service using the contact methods mentioned above for personalized instructions.
During the holiday season, American Giant often extends its return policy for gifts. Check their website for updates regarding holiday returns, as the policy may have special terms or extensions during that time.
To find out more about their standard and holiday return policies, visit their returns page at American Giant Returns.
Whether you contact American Giant customer service by phone or email, expect a team ready to assist with your questions and needs. Prepare any necessary information before reaching out to ensure swift and effective assistance. For information on returns or processing them, visit their website's dedicated returns page for detailed instructions and additional help.
