How to Contact American Airlines Federal Credit Union Customer Service

American Airlines Federal Credit Union offers banking services to employees and retirees of American Airlines Group and their family members. Knowing how to reach their customer service can help with inquiries or assistance.

1. Phone Contact

The simplest way to contact American Airlines Federal Credit Union customer service is by phone. You can call their toll-free number: 1-800-533-0035. This number is available Monday to Friday, 8:00 AM to 5:00 PM Central Time. By calling, you can speak directly with a representative to address your questions or concerns quickly.

2. Email Contact

If you prefer written communication or have non-urgent inquiries, you can email American Airlines Federal Credit Union customer service at [email protected]. Clearly explain your query and include all relevant details for an accurate response. Email responses may take longer than phone calls, but they provide a paper trail.

3. Online Live Chat

For immediate assistance, American Airlines Federal Credit Union offers an online live chat feature on their website. Visit www.aafcu.com and locate the "Contact Us" or "Support" section. Click on the live chat option to interact with a customer service representative. This is useful for quick questions or guidance while exploring their services.

4. In-Person Visits

If you prefer face-to-face interactions or have complex inquiries, you can visit one of American Airlines Federal Credit Union's branch locations. Their branches are primarily in Texas, and a complete list can be found on their website. During your visit, a representative will assist you with your banking needs.

5. Alternative Contact Methods

American Airlines Federal Credit Union has various alternative contact methods for general inquiries. You can find information on their services through their official website. For urgent inquiries, it’s best to use the direct contact methods listed above.

American Airlines Federal Credit Union provides several ways to reach their customer service team. Contact them by phone, email, online chat, or in-person visits to their branches. Be sure to have any necessary account details ready for a more efficient experience.

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