How to Contact Altana Federal Credit Union Customer Service

Altana Federal Credit Union prioritizes personal service and financial stability. As a member-owned financial cooperative, Altana FCU focuses on meeting member needs. Located in Billings, Montana, Altana offers various services, including checking and savings accounts, loans, investments, and insurance products.

Altana FCU is committed to outstanding customer service. They aim to provide accessible and personalized assistance. Whether you are a current member or considering joining, reaching their customer service team is simple.

Contact by Phone

For immediate assistance, call Altana Federal Credit Union directly. Reach a representative at:

Customer Service Phone Number:

(406) 651-AFCU (2328)
Toll Free: 1 (800) 736-2328

Phone support is available during business hours, typically weekdays and some limited hours on Saturdays. After hours, leave a message or use automated services for specific banking needs.

Contact by Email

For non-urgent inquiries, email is a great option. You can send your questions or concerns to:

Customer Service Email:

[email protected]

When emailing, include detailed information about your inquiry while avoiding sensitive details like your full account number or social security number. Expect a response within one to two business days.

Online Contact Form

Prefer a contact form? Altana FCU's website offers one for general questions or concerns. Navigate to their contact form here:

Online Contact Form:

https://altanafcu.org/contact/

Fill out the requested information to have the appropriate representative respond promptly.

Visit a Branch

For face-to-face assistance, visit one of Altana FCU's branches in Montana. To find the nearest branch, use the Branch Locator tool on their website:

Branch Locator:

https://altanafcu.org/locations/

This option allows for personalized service with immediate support for financial transactions, account issues, or loan applications.

Use the Mobile App

Members can also use the Altana Federal Credit Union mobile app for convenient banking and direct communication with customer service. The app allows for secure messaging, reporting lost or stolen cards, and real-time assistance.

Mobile App:

Available on the Apple App Store and Google Play

Altana Federal Credit Union is dedicated to member satisfaction. They offer various channels for assistance, including phone, email, online contact form, mobile app, and in-person visits. Their customer service team is ready to help you as best as they can.

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