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How to Contact Allbirds Customer Service

Allbirds is a well-known shoe brand that focuses on comfortable and sustainable footwear. If you need to contact Allbirds customer service, there are simple ways to do so through phone or email.

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Published onSeptember 12, 2024
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How to Contact Allbirds Customer Service

Allbirds is a well-known shoe brand that focuses on comfortable and sustainable footwear. If you need to contact Allbirds customer service, there are simple ways to do so through phone or email.

Phone Call

To speak with a customer service representative, you can call Allbirds at the number listed on their website. Call during their operating hours for assistance with your inquiries or concerns.

Email

You can also reach Allbirds customer service via email. Send an email to the address provided on their website. Include your contact information and a clear description of your query or issue for a prompt response.

Return Policy

It's important to know Allbirds' return policy if you need to make a return. Allbirds allows customers to return unworn items within 30 days of purchase for a full refund. Items must be in their original packaging and condition to qualify for a return.

Open Box Return

If you've opened the box and tried on a pair of shoes from Allbirds but decided they are not the right fit or style, you can still return them. Allbirds allows open box returns as long as the shoes are unworn and in like-new condition.

Holiday Return Policy

During the holiday season, Allbirds extends their return window for gift orders. If you purchased a gift during a specific timeframe, you may have until January 31st of the following year to return or exchange the item.

Use the provided phone or email options to contact Allbirds customer service for assistance with products, returns, or feedback. Check their website for the latest contact information and policies.

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