How to Contact AKIRA Customer Service

AKIRA is a popular online retailer for trendy and fashionable clothing, shoes, and accessories. If you need assistance with your order, have questions about a product, or want to inquire about their return policy, you can easily reach their customer service team via phone call or email.

Contacting AKIRA Customer Service

Phone Call

To speak directly with a customer service representative at AKIRA, you can call their customer service hotline at 1-866-477-2299. The phone lines are open Monday to Friday from 9:00 AM to 5:00 PM CST. During your call, make sure to have your order number and any relevant information ready to expedite the process.

Email

If you prefer to communicate via email, you can reach out to AKIRA's customer service team at [email protected]. Simply compose your email with detailed information about your query or concern, including your order number if applicable, and send it to the provided email address. You can expect a response within 1-2 business days.

AKIRA Return Policy

AKIRA offers a convenient return policy to ensure customer satisfaction. If you need to return an item, you can do so within 30 days of receiving your order. The item must be unworn, unwashed, and in its original condition with all tags attached.

Open Box Return

In the case of open box returns, where the item's packaging has been opened but the product remains unused, AKIRA understands that sometimes items may not meet your expectations upon closer inspection. You can still return these items within the 30-day period as long as they are in resalable condition.

Holiday Return Policy

During the holiday season, AKIRA extends its return policy to accommodate gift purchases. If you receive a gift from AKIRA between November 1st and December 24th, you have until January 15th of the following year to return the item.

Contacting AKIRA's customer service is simple and straightforward. Whether you prefer to call their hotline or send an email, their team is ready to assist you with any inquiries or concerns you may have. Knowing their return policy, including provisions for open box returns and holiday returns, can help you navigate the process smoothly. If you need further assistance, don't hesitate to reach out to AKIRA through the provided contact methods.

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