How to Contact Air India Customer Support

Air India is India's national airline, providing various customer support services to assist passengers with their travel needs. Contacting Air India's customer support team is easy and convenient. This article guides you on how to reach out to Air India customer support for a smooth travel experience.

Customer Support Portal

You can connect with Air India's customer support team through their Customer Support Portal. This portal offers multiple options for passengers needing assistance. Access the portal by visiting Air India's official website and navigating to the "Contact Us" section.

On the Customer Support Portal, you will find categories such as:

Existing cases
Submitting questions or feedback
Open cases

If you have an existing case, check its status directly on the portal. For updates or to resolve queries, submit your questions or feedback through the relevant category.

Dedicated Customer Care Numbers

Air India provides dedicated customer care numbers available 24/7. You can reach their support team by dialing the toll-free number 1888-634-1407 for customers in the United States. This number is ideal for passengers flying between India and the US.

For customers in India, there are additional options:

1 800 180 1407 (for MTNL/BSNL users)
1 800 223 7776 (for general inquiries)

WhatsApp Support

Air India offers a WhatsApp support service for convenience. Passengers can send a message to the designated Air India support number. This platform is ideal for those who prefer using messaging apps to address queries.

Email Support

You can also contact Air India customer support by sending an email. The relevant email addresses are available on the official Air India website. For general support, reach out to [email protected]. Email support is suitable for non-urgent queries or feedback requiring detailed responses.

Other Contact Options

Air India provides additional contact options for customer support:

A Live Chat feature on Air India's website allows you to communicate directly with customer support representatives for immediate assistance.
The Help Desk is available round the clock. Connect by dialing the appropriate helpline number for your country.
The Air India mobile app enables you to manage your travel and access customer support. Download the app from the website or your device's app store.

When contacting Air India's customer support, provide accurate and relevant information to ensure timely resolution of your query. Air India is committed to enhancing customer service, ensuring your travel-related needs are addressed promptly and efficiently.

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