How to Contact Advance America Customer Service

Advance America is a well-known provider of financial services, focusing on short-term loans, payday loans, cash advances, title loans, and personal lines of credit. With locations across the United States, the company helps many customers manage their financial needs efficiently. If you need to contact Advance America's customer support, several options are available.

Understanding Advance America's Services

Before reaching out to customer service, it's helpful to understand the services offered by Advance America. They specialize in various short-term loan options, including:

Payday loans: Small-dollar loans typically due on your next payday.
Installment loans: Larger loans that you can repay over time.
Title loans: Loans that use your vehicle title as collateral.
Lines of credit: Flexible withdrawals from your approved credit limit.

Whether addressing unexpected bills, medical costs, or other urgent financial needs, Advance America offers tailored solutions accessible online and in-store.

Contacting Advance America Customer Service

By Phone

If you prefer to speak directly with a customer service representative, you can call their dedicated phone line:

Phone: 1-844-562-6480

Customer service representatives are available Monday through Friday from 8 AM to 9 PM (Eastern Time) and Saturday from 9 AM to 6 PM (Eastern Time). Have any necessary documents ready, such as loan agreements or payment records, to make the process smoother.

By Email

For written communication, you can reach Advance America via email:

Email: [email protected]

Emails are answered in the order they are received. Responses may take one or two business days. Be clear and concise in your email, including your full name, the type of service inquiring about, and any relevant account or identification numbers.

Online Contact Forms and Live Chat

For immediate assistance during business hours, Advance America features a live chat service on their website. Look for the live chat option to start a conversation with a representative.

Additionally, if you have a detailed inquiry or need to submit information after hours, the online contact form is a useful option. Fill out your contact information and message, and a representative will respond as soon as possible.

In-Person Assistance

If discussing your financial needs face-to-face is more comfortable, you can visit one of Advance America's many store locations. To find the nearest branch, use the store locator on their website.

Make sure to check the hours of operation for your local branch before your visit. Store associates can assist you with applications, payments, and other inquiries.

Contacting Advance America customer service is straightforward. With options including phone, email, online forms, live chat, and in-person visits, you can choose the most convenient method for your needs. Advance America is committed to providing effective customer support.

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