How to Contact 3 Mobile Customer Service

Three Mobile is a prominent telecommunications company that offers various services to its customers. If you need assistance with your account or device, there are several ways to contact their customer service team. Below are the methods available for reaching Three Mobile customer support.

Contacting Three Mobile Customer Service by Phone

One of the most effective ways to contact Three Mobile customer service is by phone. Use the following numbers:

From your Three mobile: Dial 333 to reach customer service directly.
From any other phone: Call 0333 338 1001 to speak with a representative.
From abroad: If traveling outside the UK, call +44 7782 333 333. Standard roaming rates may apply.

The customer service lines are open from 08:00 to 20:00 Monday to Friday, and 09:00 to 18:00 on Saturday and Sunday. Their representatives can assist with personal account inquiries, mobile broadband questions, and sales inquiries.

Live Chat Support

For instant communication, Three Mobile offers live chat support. Visit their website to initiate a live chat session with a customer service representative. This option provides real-time assistance for your questions without needing to make a phone call.

Visit a Three Store

If you prefer face-to-face communication, visiting a local Three store is an option. Three has many stores throughout the UK where you can receive in-person support and expertise. You can discuss your concerns, troubleshoot issues with your devices or services, or inquire about new products and plans.

Three Community and My3 App

Another helpful resource is the Three Community, an online platform where customers can post questions and share answers. This community allows you to connect with other Three Mobile users and tap into shared knowledge and experiences.

You can also use the My3 app to message the customer service team directly. The app provides a convenient way to reach out for support at any time, ensuring your questions are addressed promptly.

Still Need Help?

If you have tried the above options and still need assistance, contact Three Mobile customer service through their dedicated helpline. Dial 1913 (or +353 83 333 3333 from abroad) to speak with a representative.

The customer service helpline operates from 08:00 to 20:00 Monday to Friday and 09:00 to 18:00 on Saturday and Sunday.

Three Mobile offers multiple channels for contacting their customer service. Whether you choose to communicate via phone, live chat, in-person at a store, or through online platforms like the Three Community or My3 app, you can find the support you need for your Three Mobile account or device.

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