Navigating the Do's and Don'ts of a Business Lunch
Business lunches can be excellent opportunities to build rapport with clients, colleagues, and potential partners. They are less formal than meetings in the office, providing a relaxed atmosphere to discuss ideas and opportunities outside the constraints of the traditional work environment. But with the informality can come pitfalls. It's essential to keep in mind that the main course of any business lunch isn't what's on the plate, but the lasting impression you leave.
This article serves up some tips on avoiding mistakes during a business lunch that might sour a deal, or worse, your professional reputation.
Mind Your Manners
Imagine a table setting at a posh restaurant; forks, knives, and glasses are perfectly arranged. While it's not a state dinner at the White House, knowing basic table manners is crucial. Start by using your utensils properly and refrain from speaking with food in your mouth. The napkin goes on your lap, and elbows on the table are a big no-no. Always wait until everyone has been served before you start eating, unless your host insists you begin.
The Art of Conversation
Conversations during a business lunch should flow like a gentle stream, without rushing or stagnation. Start with light topics and show genuine interest in your counterparts' remarks. Keep the conversation focused on neutral subjects before easing into business talk. Avoid controversial topics, like politics or religion, as these are likely to cause discomfort and are not relevant to your business goals.
Listen More Than You Speak
Communication is a two-way street, and active listening is just as important as sharing your thoughts. By paying close attention to what others are saying, you demonstrate respect and interest. It also allows you to gather valuable information that could be beneficial to your business relationship.
Stay Sober and Sensible
Some business lunches may involve the offering of alcohol, especially if it's a celebratory or casual setting. It's essential to know your limits. If you do choose to drink, limit yourself to a glass of wine or a beer to stay sharp throughout the meeting. Keep in mind that alcohol can loosen inhibitions, which isn't always good in a business context.
The Subject of Money
When it comes to settling the bill, be prepared. If you extended the invitation, it's polite to cover the cost without discussion. If the lunch was mutually arranged or you were invited, you could offer to split the bill, but don't insist. Remember that arguing over the check can leave a bitter aftertaste, regardless of the delicacies enjoyed.
Avoid the Smartphone Distraction
In our hyper-connected world, it’s tempting to glance at every notification that buzzes on your phone. Resist the urge. Checking your phone continuously during a lunch can be perceived as rude and disinterested. Unless you're expecting a critical call, keep your device on silent and out of sight.
The Follow-Up
After the lunch has concluded and goodbyes are exchanged, don't forget to follow up with a message thanking your lunch partners for their time. It's a small gesture that reinforces your interest in the relationship and sets the stage for future interactions.
Be Punctual
Being late is one of the easiest ways to start off on the wrong foot. Plan your schedule so that you arrive a few minutes early. By showing up on time, you demonstrate that you value the other person's time as much as your own.
Dress Appropriately
The old adage "dress for success" applies here. Wear something that is respectful of the occasion and setting. If you're unsure of the dress code, it's a safe bet to dress smartly. You can always dress down a more formal outfit, but you can't dress up a casual one at the last minute.
Practice Makes Perfect
The more business lunches you attend, the more you will refine your skills. With each lunch, you'll become better at navigating the menu of do's and don'ts, ensuring that you leave your dining companions with the best impression of you and your business.
The business lunch is about much more than the meal - it's an extension of your professional persona. By being mindful, courteous, and engaged, you can make sure that your business lunch is a success in every way. Remember that the relationships forged and maintained over a simple lunch can have far-reaching impacts on your professional life.