How Good is Cricket Wireless?

Cricket Wireless continues to grow in popularity for its affordable and reliable mobile service. With recent updates to their plans, it's worth revisiting whether Cricket Wireless is the right choice for you.

Reliable Network Coverage

Cricket Wireless operates on AT&T’s powerful network, which offers wide-reaching coverage across the United States, including urban and many rural areas. This ensures that you’ll have dependable service almost anywhere, making Cricket a great option for those needing consistent mobile connectivity.

Affordable Plans

Cricket Wireless has a variety of plans that cater to different needs and budgets. They recently updated some of their plans, making them even more competitive. Here are a few options:

\$30 per month: 5GB of high-speed data.
\$40 per month: 10GB of high-speed data.
\$55 per month: Unlimited data, 5G access, and 2GB of cloud storage. Hotspot available as an add-on.
\$60 per month: Unlimited high-speed data, 15GB mobile hotspot included, and 150GB cloud storage with HBO Max (with ads).

All plans include taxes and fees, so the price you see is the price you pay, which eliminates surprise charges.

New Multi-Month Plans

Cricket also offers multi-month plans that allow customers to save even more by paying upfront. Here’s what they offer:

\$25 per month (12-Month Plan): When you prepay \$300 for a year, you get unlimited data, access to 5G, and 2GB of cloud storage.
\$40 per month (3-Month Plan): Get your first 3 months of unlimited data for \$120 upfront, with access to 5G but no hotspot option.

Family Plans

Cricket continues to offer excellent family plan options that allow you to save by adding more lines. For instance, the \$55 unlimited plan becomes much cheaper per line as you add more lines. You can get four lines of unlimited data for as low as \$100 per month, making it a fantastic deal for families.

No Contracts

A significant advantage of Cricket Wireless is its no-contract policy. You’re not tied down with long-term commitments, allowing you to cancel or change plans as needed without penalties. This level of flexibility is appealing for users who don’t want the hassle of being locked into a contract.

Updated Phone Selection

Cricket Wireless offers a solid selection of phones, including the latest smartphones and budget options. You can also bring your own phone as long as it’s compatible with Cricket’s network, giving you even more flexibility. Cricket’s website allows you to check phone compatibility easily.

Customer Service

Customer service is crucial for any mobile provider, and Cricket Wireless has had mixed reviews. While some customers praise their helpful and friendly support, others report slower response times or less satisfactory experiences. However, Cricket continues to improve in this area, with updated customer service channels like (800) 274-2538 and expanded FAQs on their website.

Are There Any Drawbacks?

While Cricket Wireless offers many benefits, there are a few limitations to keep in mind.

Data Speed Limits

Even with unlimited data plans, Cricket may temporarily slow your data speeds if the network is busy, especially if you’ve used a large amount of data in a billing cycle. This could be an issue for heavy data users.

Hotspot Availability

Hotspot data is available with the \$60/month plan (which includes 15GB of mobile hotspot), but it’s not included in cheaper unlimited plans unless purchased as an add-on. Users who rely on hotspot data should consider this.

International Features

Cricket’s international offerings are somewhat limited compared to other carriers. While there is usage in Mexico and Canada and unlimited texts from the U.S. to 37 countries, the options may not be ideal for frequent international travelers who need more comprehensive services.

Device Financing

Cricket Wireless still doesn’t offer very competitive phone financing options. If paying off a phone over time is important to you, you may find their financing options less appealing than those of other providers.

In-Store Availability

While you can purchase Cricket services and devices online, in-store availability may vary by location. This could be inconvenient if you prefer in-person assistance or need immediate support for your device.

Summary

Cricket Wireless remains a solid option for budget-conscious consumers seeking reliable mobile service without the burden of a contract. With its affordable plans, strong family options, and use of AT&T’s extensive network, Cricket is a great choice for those looking for straightforward pricing and flexibility. Despite some limitations, such as data speed management and limited international features, Cricket Wireless is well-suited for many users looking for value without sacrificing coverage.

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