Hancock Fabrics Return Policy: Hassle-free Returns for Your Convenience
Hancock Fabrics offers a clear return policy to ensure customer satisfaction. If you need to make a return, the process is straightforward and designed for your convenience.
Return Policy Overview
Hancock Fabrics allows returns of eligible items within 60 days from the purchase date. To qualify for a return, items must be in their original condition and include the original sales receipt or order confirmation. Note that some items, like clearance merchandise and cut fabrics, are non-returnable. Shipping fees from the original purchase are also non-refundable.
Returning In-Store
For those who prefer in-store returns, Hancock Fabrics provides this option. Bring the item, along with its original packaging and receipt or order confirmation, to any Hancock Fabrics location. Store associates will assist you with the return process.
Returning by Mail
Customers can also return items by mail. To do this, securely package the item, including the original packaging and necessary documentation. Keep a record of the return tracking number to monitor your return. Note that any shipping costs for returns will be the responsibility of the customer.
Holiday Return Policy
During special holiday periods, Hancock Fabrics may extend the return window. It's advisable to check their website or contact customer service for any seasonal changes to the standard return policy. This ensures you can shop with confidence.
Contacting Customer Service
For questions or concerns about the return policy, Hancock Fabrics' customer service team is ready to help. You can reach them through the following methods:
- Phone: For quick assistance, call 1-800-845-8723.
- Email: You can also email their support team at [email protected].
Ensure to verify the contact details on the company's official website for the latest information.
Hancock Fabrics focuses on making your return process easy and satisfying. With a 60-day return period and both in-store and mail return options, they are committed to your experience. Keep your receipts and stay informed about any holiday return policies.
