Footwear Etc Return Policy: Hassle-Free Returns for Your Comfort

Knowing the return policy is important when shopping for footwear online. Footwear Etc offers a hassle-free return policy to ensure customer satisfaction. Whether a customer is unhappy with a purchase or receives a defective item, Footwear Etc provides a solution.

General Return Policy

Footwear Etc allows customers to return any unworn and unused merchandise within 365 days of the purchase date. Items must be in their original packaging with all tags attached. This lengthy return period gives customers plenty of time to determine if their purchase meets their needs.

To initiate a return, customers should contact Footwear Etc's customer service. They can reach out via email at [email protected] or by calling 1-800-720-0572. Customers need to provide their order number and a brief explanation for the return. The customer service team will assist with the return process and provide a return shipping label.

Once returned items are received, Footwear Etc will inspect them to ensure compliance with the return policy. If approved, a refund will be processed to the original form of payment in a reasonable timeframe. Note that original shipping charges are non-refundable unless the return results from an error by Footwear Etc.

Special Holiday Return Policy

During the holiday season, Footwear Etc offers an extended return policy. Purchases made between November 1 and December 31 can be returned until January 31 of the following year. This allows customers to shop confidently, knowing they have sufficient time to return or exchange gifts.

Customer Service and Contact Information

For questions or assistance regarding purchases or returns, customers can contact the Footwear Etc customer service team. They can be reached via email at [email protected] or by calling 1-800-720-0572. Customer service hours may vary, so it’s best to check their official website for the most current information.

Footwear Etc's return policy aims to provide a smooth shopping experience. With a generous 365-day return window, customers can evaluate their purchases thoroughly. The extended holiday return policy offers additional flexibility for gift purchases. The customer service team is ready to assist with any inquiries or concerns.