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Fashion Bug Return Policy: Hassle-Free Returns for Stylish Shoppers

Fashion Bug offers a customer-friendly return policy, making it easy for shoppers to return items that don't meet their expectations. This article discusses Fashion Bug's return policy, including details about special holiday returns and contacting customer service.

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Published onSeptember 20, 2024
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Fashion Bug Return Policy: Hassle-Free Returns for Stylish Shoppers

Fashion Bug offers a customer-friendly return policy, making it easy for shoppers to return items that don't meet their expectations. This article discusses Fashion Bug's return policy, including details about special holiday returns and contacting customer service.

Fashion Bug's General Return Policy

Fashion Bug aims to provide a simple return experience. If you are not satisfied with your purchase, you can return the item within 60 days of the original purchase date, either by mail or at any of their store locations. Returned items must be in their original condition, unworn, and have all tags attached.

To initiate a return, follow these steps:

  1. Prepare your item: Ensure the item is in its original condition with packaging and tags.
  2. Fill out the return form: If you have lost the return form, you can download and print a new one from the Fashion Bug website.
  3. Choose your return method: Decide between returning the item by mail or visiting a Fashion Bug store.
  4. Pack your item securely: If returning by mail, place the item in a secure package along with the return form.
  5. Send it back: Attach the return label to the package and send it to the address specified on the label. You may be responsible for return shipping costs, so keep the tracking number.
  6. Get your refund: Once the returned item is processed, Fashion Bug will issue a refund to the original payment method. Allow time for the refund to show in your account.

Special Holiday Return Policy

During the holiday season, Fashion Bug often offers a special holiday return policy to cater to customers. For accurate details about any ongoing promotions or exceptions, visit the Fashion Bug website or contact their customer service.

Contacting Fashion Bug Customer Service

For any queries or concerns, Fashion Bug provides reliable customer service. You can contact their support team using the following methods:

  • Phone: Call Fashion Bug's customer service at 1-800-FASHION (1-800-327-4466) for immediate assistance during regular business hours.
  • Email: Reach out via email at [email protected] for non-urgent inquiries. You can expect a response in a reasonable timeframe.

Always refer to their website for the most current contact information. The Fashion Bug website, catherines.com, is a useful resource for exploring their latest collections and learning about policy updates.

Fashion Bug's return policy ensures that customers can shop with confidence. The straightforward return process allows for easy returns or exchanges within 60 days. Additionally, the special holiday return policy enhances the shopping experience during peak seasons. If you have any questions or require assistance, contacting their customer service team by phone or email is a reliable option. Experience the variety of fashionable clothing options available at Fashion Bug.

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