The Return Policy of Elevate Outdoor Collective

If you need to return an item purchased from Elevate Outdoor Collective, their return policy is designed to be customer-friendly. Whether there was a defect, the wrong item was delivered, or you simply changed your mind, the return process is intended to be smooth.

Standard Return Policy

Elevate Outdoor Collective offers a 30-day return policy for most items. This allows time to evaluate your purchase. To return an item within this period, follow these steps:

Contact Elevate Outdoor Collective's customer service by email or phone. The team will provide guidance and necessary instructions for the return.
Pack the item securely in its original packaging or a suitable alternative. Ensure all components, accessories, and documentation that came with the item are included.
Affix the provided return label to the package, covering any previous shipping labels or markings.
Drop off the package at your local post office or schedule a pickup with the shipping carrier. Retain the tracking number for your records.

Once your returned item is received and inspected, you will receive a refund for the full purchase price, minus any applicable restocking fees or shipping charges. Refunds will be processed using the original payment method.

Special Holiday Return Policy

During the holiday season, Elevate Outdoor Collective has an extended return period for purchases made between November 1 and December 31. Items bought in this window can be returned for a full refund until January 31 of the following year. This policy provides ample time for customers to make returns or exchanges without the pressure of holiday deadlines.

Elevate Outdoor Collective is dedicated to customer satisfaction. Their hassle-free return process and helpful customer service ensure a positive shopping experience.

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