Duluth Trading Company Return Policy
Duluth Trading Company is known for its rugged and durable clothing and gear. They understand that sometimes returns are necessary. Their return policy ensures customer satisfaction.
Hassle-Free Returns
Duluth Trading Company offers a hassle-free return process. If you are not completely satisfied with your purchase, you can return it within 60 days from the date of purchase.
Returns by Mail
To return an item by mail, follow these simple steps:
- Visit the Duluth Trading Company website and log into your account.
- Navigate to your order history and select the item you wish to return.
- Choose the "Return Items" option and follow the instructions provided.
- Print the prepaid return label and affix it to your package.
- Drop off your package at a UPS location or schedule a pickup.
Shipping charges from your original order are non-refundable. Duluth Trading Company does not provide return labels for items purchased using international shipping.
Returns in Stores
To return an item in person, visit a Duluth Trading Company retail location. Bring the item you wish to return along with the original packing slip or receipt. The staff will assist you with the return process and any exchanges or refunds.
The Holiday Return Policy
During the holiday season, Duluth Trading Company offers an extended return period. Items purchased between November 1 and December 24 can be returned until January 31 of the following year.
Customer Support
Duluth Trading Company values customer satisfaction. If you have questions or concerns regarding a return, their customer support team can be reached via phone or email.
Phone: 1-866-300-9719
Email: [email protected]
Duluth Trading Company's return policy offers flexibility and convenience. Whether returning items by mail or in-store, their process ensures you can shop with confidence.
