Dealers Electrical Supply Return Policy

Dealers Electrical Supply has a clear return policy to support customers who may change their minds or experience issues with their purchases.

General Return Policy

Dealers Electrical Supply allows customers to return most items within 30 days of purchase. To qualify for a return, the product must be unused, in its original packaging, and in resalable condition. Some products, like electronics and machinery, may have different return policies due to manufacturer restrictions. Always check the specific return policy for these items before purchasing.

To start a return, customers must provide proof of purchase, such as a receipt or order confirmation. This facilitates a smooth process and quicker resolution. If the product meets the necessary criteria, customers will receive a full refund in the original form of payment. Note that shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to an error by Dealers Electrical Supply.

It is recommended to use a trackable shipping method for returns to ensure the package arrives safely. Dealers Electrical Supply is not responsible for lost or damaged packages during return transit.

Special Holiday Return Policy

During the holiday season, Dealers Electrical Supply extends its return policy, allowing customers to return eligible items until January 15th of the following year. This policy helps accommodate shoppers purchasing gifts in advance or uncertain about their purchases during the busy holiday period. Review the specific terms and conditions, as some product categories may be excluded from the extended return period.

Dealers Electrical Supply provides a flexible return policy, helping customers shop with confidence. With a generous 30-day return window and a special holiday policy, returning items is straightforward.