How to Contact Chime Bank

Chime Bank is a financial technology company offering various banking services. If you have questions about your account or need assistance, there are several ways to contact Chime Bank.

Contacting Chime Bank Customer Service

Chime Bank provides multiple channels for customers to reach their customer service representatives. You can choose the method that suits you best—phone calls, live chat, or online resources.

Phone Support

To speak directly with a customer service representative, call Chime Bank's customer service line at 1-844-244-6363. They are available 24/7.

Live Chat

Chime Bank also offers a live chat feature in their mobile app. To start a live chat, open the Chime app and tap on the question mark icon. This connects you with a Chime customer support representative.

Online Resources

Chime Bank has an online help center filled with valuable resources. This center includes frequently asked questions and articles on account information and security. Access the help center by visiting Chime Bank's official website and navigating to their Help center or FAQ page.

If you have a specific issue that is not covered in the FAQ, you can submit an issue using the Issue Submission form. This allows you to provide details about your problem, which will be sent to Chime Bank's support team for assistance.

Availability and Banking Partners

Chime Bank's customer support is available 24/7. Whether you need help during the day or late at night, their representatives are ready to assist.

Chime Bank is a financial technology company partnered with The Bancorp Bank, N.A., and Stride Bank, N.A., both members of the FDIC. This partnership allows Chime Bank to provide banking services and features like fee-free overdrafts with SpotMe.

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