Return Policy of Close To My Heart

Close To My Heart provides a clear and straightforward return policy to enhance customer service. If you are not satisfied with your purchase, the company aims to make the return process easy.

Close To My Heart Return Policy Overview

Close To My Heart accepts returns for products that are in new and unused condition within 30 days of purchase. To qualify for a refund in the original form of payment, you should have proof of purchase. Without proof, a merchandise credit will be issued.

Some items may not be eligible for return. Products marked as final sale or clearance cannot be returned or refunded unless they are defective upon arrival. Digital or downloadable products also cannot be returned.

Initiating a Return

To start a return, contact Close To My Heart's customer service. You can do this through their website or by phone at 1-800-123-4567. Have your order details ready, such as the purchase date and item description.

After your return request is approved, you will receive instructions for returning the item. Customers are expected to pay for return shipping unless the return is due to a mistake by Close To My Heart or if the item is defective.

Special Holiday Return Policy

During the holiday season, items purchased between November 1 and December 31 can be returned until January 31 of the following year. This policy allows gift recipients to return or exchange items without the pressure of a tight deadline.

Exceptional Customer Service

Close To My Heart is dedicated to providing excellent customer service. The team works to address any concerns promptly. To reach customer service, visit their website or email them directly at [email protected]. They are available to help with any inquiries about the return process or other matters.

Close To My Heart’s return policy prioritizes customer satisfaction. With a flexible return window and committed customer service, the process is designed to be simple and convenient for all customers. If you face any issues with your purchase, Close To My Heart is ready to assist you.

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