CCS Return Policy: Hassle-free Returns for a Worry-free Shopping Experience
CCS.com is an online retailer specializing in skateboarding, snowboarding, and action sports gear. They offer a range of products, including apparel, footwear, and accessories from leading brands. CCS ensures a customer-friendly return policy for a hassle-free shopping experience.
Hassle-free Returns
If a product does not meet your expectations, CCS allows for easy returns. Shop confidently, knowing you can return items if you are not fully satisfied.
To initiate a return, follow these steps:
- Log in to your CCS.com account.
- Go to your order history and select the item you wish to return.
- Fill out the returns form with the required information.
- Print the prepaid return label.
- Package your item securely, including all original tags and packaging.
- Affix the prepaid return label to the package.
- Drop off the package at your nearest shipping location.
Returns must be initiated within 30 days of receiving your order. Items should be in new, unused condition to qualify for a full refund.
Exceptions to the Return Policy
Certain items cannot be returned:
- Skateboards with grip tape applied.
- Underwear and socks for hygiene reasons.
- Customized or personalized items.
- Items marked as final sale.
If you have questions about returning these items, contact CCS customer service for assistance.
CCS's Special Holiday Return Policy
During the holiday season, CCS offers an extended return period. For orders placed between November 1 and December 31, returns can be initiated until January 31 of the following year. This policy allows ample time for gift recipients to decide on their purchases.
Dedicated Customer Support
CCS values customer satisfaction and offers excellent support. For questions about returns or other inquiries, the customer support team is available to help.
You can reach them through:
- Email: [email protected]
- Phone: 1-800-590-2738
Customer service hours may vary, so check the CCS website for the latest information.
CCS.com prioritizes customer satisfaction with a hassle-free return policy. With a straightforward returns process and extended holiday returns, CCS promotes a worry-free shopping experience. If you need help, their customer support team is just a phone call or email away. Visit CCS.com to explore their range of products.