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Cavender's Return Policy

Cavender's is a retailer known for its Western and casual clothing, footwear, and accessories. If your purchase doesn't meet your expectations, here is an overview of Cavender's return policy to help guide you.

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Published onSeptember 16, 2024
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Cavender's Return Policy

Cavender's is a retailer known for its Western and casual clothing, footwear, and accessories. If your purchase doesn't meet your expectations, here is an overview of Cavender's return policy to help guide you.

General Return Policy

Cavender's allows customers to return or exchange items within 30 days of purchase. To return an item:

  • It must be unworn.
  • It should be in its original packaging.
  • It must include the original receipt or packing slip.
  • It should not show signs of damage or wear.

You can return your purchase in-store or by mail. To return in-store, go to any Cavender's location with your receipt or packing slip. Refunds will be processed to the original form of payment.

Online Returns

If you shop online, you can return items by mail. Follow these steps:

  1. Visit the Cavender's website at www.cavenders.com.
  2. Go to the "Returns" section at the bottom of the homepage.
  3. Click on the "Online Returns" link.
  4. Fill out the required information, including your order number, email, and reason for the return.
  5. Print the provided return shipping label and attach it to the package.
  6. Drop off your return at your preferred shipping carrier.

Refunds will be issued to your original payment method after the return is processed, minus any shipping charges or restocking fees. Return shipping costs are the responsibility of the customer.

Special Holiday Return Policy

During the holiday season, Cavender's may extend its return policy to facilitate gift returns. The specifics can vary, but returns often are accepted until a designated date in January. For the most current details regarding their holiday return policy, contact Cavender's customer service.

Contacting Cavender's

For questions about the return policy, Cavender's customer service team is available to assist. You can reach them via:

  • Customer Service Phone Number: 1-844-283-6231
  • Customer Service Email: [email protected]

Cavender's offers a customer-friendly return policy with options for in-store and online returns. During the holiday season, a special policy may be in place, so check with Cavender's for the latest information.

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