Boscov's Department Store Return Policy: Hassle-Free Returns and Extended Holiday Returns

Boscov's Department Store is known for its wide range of products and strong customer service. The store offers a straightforward return policy to ensure a smooth shopping experience. Furthermore, Boscov's extends its return policy during the holiday season for gift-giving.

Hassle-Free Returns

Boscov's is committed to making returns easy. Here are the key details of their return policy:

• Time Period for Returns: Boscov's accepts returns within 90 days from the original date of purchase. This provides customers ample time to evaluate their purchase.

• Original Condition: To qualify for a return, items must be in their original condition, including all tags, packaging, and accessories. Used, damaged, or altered products, or those missing components, may not be eligible for return.

• Proof of Purchase: A valid proof of purchase is needed for all returns. Acceptable forms include a receipt, invoice, or order confirmation. If the original receipt is unavailable, Boscov's can assist in finding purchase details through other methods.

• Refund Options: Refunds are issued to the original payment method. Credit card purchases will have refunds credited back to the same card. Cash purchases will be refunded in cash, and online purchases made with gift cards will receive a merchandise credit.

• Exclusions: Some items cannot be returned, including clearance items, intimate apparel, swimwear, and personalized products. It is recommended to check specific return restrictions for these categories before purchasing.

Extended Holiday Returns

To help with holiday gift shopping, Boscov's has an extended return policy. This allows customers to feel secure when buying gifts. Here are the details:

• Time Period for Extended Returns: Items purchased between October 1 and December 24 can be returned or exchanged until January 31 of the following year. This gives customers time to manage returns or exchanges after the holidays.

• Same Return Requirements Apply: The same return requirements apply during the extended holiday return period. This includes returning items in their original condition, providing proof of purchase, and following category-specific return exclusions.

• Gift Receipts: For gifts, it's beneficial to request a gift receipt. This receipt does not include prices and can be given with the gift. Recipients can use the gift receipt to return or exchange items, receiving store credit or an exchange instead of a refund.

Boscov's Department Store ensures customer satisfaction through its clear return policy. With a standard return period of 90 days and an extended holiday return policy covering purchases made between October 1 and December 24, customers can shop confidently, knowing they have ample time to return or exchange items. Boscov's focus on hassle-free returns enhances the shopping experience, allowing customers to find what they need with ease.