Return Policy of Board & Brush Creative Studio
Board & Brush Creative Studio is a popular destination for art enthusiasts wanting to create handcrafted wooden signs. Sometimes, items may not meet expectations. Understanding the return policy of Board & Brush Creative Studio is important for a satisfactory shopping experience.
Regular Return Policy
Board & Brush Creative Studio aims to ensure customer satisfaction with every purchase. If you are not completely happy with your item, you can request a refund or exchange within 30 days of the original purchase date.
To be eligible for a return or exchange, the item must be:
- Unused
- In its original condition
- Accompanied by the original receipt or proof of purchase
Personalized or custom-made items are generally not eligible for returns unless they have a defect or error. Once your return or exchange is approved, Board & Brush Creative Studio will process your request promptly. Refunds will be issued through the original payment method, while exchanges depend on product availability. If the desired exchange item is out of stock, the customer service team will assist you in finding an alternative.
Holiday Return Policy
During the holiday season, Board & Brush Creative Studio offers an extended return period for gift purchases. If your purchase occurs in the holiday season, the 30-day timeline will be extended.
All other return requirements and conditions of the regular return policy still apply. It is advisable to reach out to customer service for specific dates and any additional instructions for holiday returns.
Whether you need to return or exchange an item, their customer-friendly return policy ensures a smooth experience. Following their guidelines and contacting customer service for help will lead to a satisfactory resolution.
