Return Policy of BELLA+CANVAS
BELLA+CANVAS offers stylish and comfortable clothing items. Knowing their return policy is essential whether you are buying for personal use or resale. This article provides clear details about BELLA+CANVAS' return policy, including special holiday policies and customer service contact information.
General Return Policy
BELLA+CANVAS has a customer-friendly return policy. If you receive a defective or damaged product, you can return it within 30 days from the purchase date for a refund or a replacement. Returned items must be in their original condition, unworn, and have the original tags attached.
To start a return, provide proof of purchase, like an order number or receipt. Retaining this documentation until you are satisfied with your purchase is advisable.
Exclusions and Exceptions
There are a few exceptions to the general return policy:
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Customized Items: Products customized to your specifications cannot be returned unless they are defective or damaged upon arrival.
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Final Sale Items: Certain clearance items may be marked as final sale, meaning they cannot be returned. Review product details carefully before purchasing these items.
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Wholesale Orders: If you are placing a wholesale order, the return policy may differ. Contact customer service for specific return details related to wholesale orders.
Special Holiday Return Policy
During the holiday season, BELLA+CANVAS offers an extended return period for orders placed between November 1 and December 31. Items purchased during this time can be returned or exchanged until January 31 of the following year.
The same general return conditions apply even during this period. All items must be in their original condition to qualify for a return or exchange.
Contacting Customer Service
If you have questions about BELLA+CANVAS' return policy, their customer service team can assist you. Contact them using the following methods:
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Email: You can email their customer service team at [email protected].
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Phone: To speak with a representative, call their customer service hotline at 1-855-363-2200 during operating hours.
Check the BELLA+CANVAS website for the most current contact information.
BELLA+CANVAS provides a customer-friendly return policy for a hassle-free shopping experience. Familiarizing yourself with their policies and knowing how to reach customer service will enhance your experience.
