How to Contact Bealls Customer Service and Its Return Policy
Shopping at Bealls can be enjoyable due to their extensive range of clothing, home goods, and accessories. If you need to reach their customer service or learn about their return policy, this guide will assist you.
Contacting Bealls Customer Service
Bealls offers various ways to connect with their customer service team:
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Phone: Call Bealls toll-free at 1-800-768-8548. Customer service is available Monday through Saturday from 9 am to 9 pm and on Sundays from 10 am to 8 pm (Eastern Standard Time).
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Email: Send an email to customer service at [email protected]. Include all relevant details and your order number for quicker assistance. Expect a response within 24-48 hours.
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Live Chat: Access the live chat feature on Bealls' official website (www.beallsflorida.com). Click the chat bubble in the bottom right corner to start a conversation with a representative.
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In-Store: Visit any Bealls location to talk directly with a store manager or associate. Use the store locator on Bealls' website to find your nearest store.
Bealls is dedicated to providing effective customer service and resolving inquiries promptly.
Bealls Return Policy
Bealls has a customer-friendly return policy. If you're not satisfied with your purchase, eligible items can be returned within 180 days of the original purchase date. To qualify for a return, ensure:
- Items are in original condition, with tags attached, and accompanied by the original receipt or packing slip.
- Swimwear and intimate apparel have hygiene liners intact.
- Jewelry and watches are in original packaging, unworn, and unaltered.
Some products are non-returnable for hygiene or safety reasons. These include underwear, fragrance, earrings, and custom-made items. Furniture, mattresses, and electronics must be returned within 30 days of delivery.
For online purchases, Bealls provides a prepaid shipping label for returns. Affix the label to the original packaging or any suitable box and drop it off at a USPS location. A return shipping fee of \$5.00 will be deducted from your refund. Alternatively, you can return items in-store at any Bealls location.
You have two options for refunds: receive a refund in the original form of payment or opt for Bealls merchandise credit. Refunds are usually processed within 7-10 business days after the return is received.
For damaged or defective items, Bealls will cover your return shipping fee. Contact customer service for further instructions.
