At Home Group Return Policy and Extended Holiday Return Policy

At Home Group is a popular home decor retailer offering a wide range of products to enhance your living spaces. Customers may need to return items that do not meet their expectations. Understanding the company's return policy is important. This article details At Home Group's return policy and its stance on extended holiday returns.

Returns at At Home Group

At Home Group allows customers to return most items within 60 days of purchase. To qualify for a refund, products must be in their original condition and packaging. Customers need to provide proof of purchase, such as a receipt or order confirmation.

The return process is straightforward and can be done in-store or online. For in-store returns, customers can bring the item and proof of purchase to any At Home store. Refunds will be issued in the original payment form, and an email confirmation will be sent.

For online returns, customers can initiate the process through the At Home Group website by logging into their account and selecting the item for return. A return label will be provided to ship the item back. Once the return is processed, a refund will be issued to the original payment method.

Exceptions to At Home Group's Return Policy

While most items are returnable within 60 days, some exceptions exist. Final sale items, such as intimate apparel, swimwear, and clearance products, cannot be returned. Opened mattresses are also non-returnable due to hygiene concerns.

Customers should read product descriptions and return policy information before making a purchase to be aware of any restrictions that may apply.

Extended Holiday Return Policy

During the holiday season, many retailers offer extended return policies. At Home Group does not specifically state an extended holiday return policy on their website. Therefore, it appears their standard 60-day return policy applies year-round.

It is advisable to contact At Home Group's customer service or visit a store for confirmation. Typically, gifts purchased can be returned within 60 days, provided they meet the return criteria mentioned earlier.

Familiarizing yourself with a retailer's return policy is crucial, especially when buying home decor. At Home Group allows returns on most items within 60 days, given they are in their original condition and packaging. Certain items are final sale, and opened mattresses cannot be returned.

Although At Home Group does not explicitly state a different holiday return policy, it is assumed that the standard 60-day policy remains in effect. Customers are encouraged to verify this by contacting customer service or visiting a store.