Applied Industrial Return Policy and Extended Holiday Return Policy
Applied Industrial prioritizes customer satisfaction. The company has established a clear return policy to help customers feel secure in their purchasing choices. In addition, an extended holiday return policy offers extra peace of mind during the holiday season.
Applied Industrial Return Policy
What steps should customers take to return a product? Whether due to a defect, incorrect item, or a change of mind, the process is designed to be straightforward.
To start a return, customers must contact Applied Industrial's customer service within 30 days of receiving their order. The customer service team will guide them through the return process and provide a return authorization number (RA#). This number is essential for proper processing.
Here are the key points regarding returns:
- Returns are accepted only for items in new and resalable condition.
- All original packaging and accessories must be included.
- Damaged, used, or incomplete items may not be returned.
- Custom-made items or those marked as non-returnable are typically not eligible.
Once the return is authorized and an RA# is provided, customers must package the product securely and arrange for its return to Applied Industrial. It is advisable to use a reputable shipping carrier and insure the package to guard against damage or loss during transport.
Upon receiving the returned item, Applied Industrial will inspect it to confirm eligibility. If approved, a refund will be issued to the original payment method within a reasonable time frame. The refund will usually cover the cost of the item, but not any shipping charges or restocking fees if applicable.
Extended Holiday Return Policy
What options do customers have during the holiday season? Recognizing the need for flexibility, Applied Industrial offers an extended holiday return policy for purchases made between November 1 and December 31.
Customers have until January 31 of the following year to request a return for these orders. This extended period allows shoppers to assess their purchases more comfortably.
The same return guidelines apply to the extended holiday policy. Customers must contact customer service for an RA#, and ensure returned items are in new and resalable condition. The extension aims to reduce stress during the holiday shopping period.
Applied Industrial's return policy and extended holiday return policy facilitate a seamless shopping experience. With clear guidelines and a customer-focused approach, shoppers can feel assured in their ability to return items when needed. The extended holiday return policy reflects Applied Industrial's dedication to customer satisfaction during the peak shopping season.