Return Policy of Anastasia Beverly Hills
Shopping for beauty products online can be challenging. Anastasia Beverly Hills, known for its high-quality cosmetics, has a customer-friendly return policy to make your shopping experience enjoyable.
Easy Returns for Satisfaction
Anastasia Beverly Hills wants you to be satisfied with your purchases. If you are not happy with your order, the company offers an easy return policy. You can return any item ordered from their website within 30 days of receiving it for a full refund or exchange. Returned items should be new or gently used, giving you the opportunity to try the product.
How to Return Products
The return process is simple. Follow these steps:
- Contact the Anastasia Beverly Hills customer service team through their website or email. Explain the reason for your return and request a return merchandise authorization (RMA) number.
- Carefully pack the items you wish to return, include any accessories or gifts, and clearly write your RMA number on the outside of the package.
- Use the prepaid shipping label provided by Anastasia Beverly Hills for easy return shipping. Apply it to your package and drop it off at an authorized shipping location.
- Once your return is received and inspected, your refund will be processed, and a credit will be applied to your original payment method.
It may take time for the refund to be posted depending on your bank or credit card company's processing times.
Exchanges and Defective Items
If you receive a defective item or want to exchange a product for a different color or variation, Anastasia Beverly Hills is here to help. Their customer service team will assist you in processing an exchange or handling items that arrived in less than perfect condition.
Special Sales and Promotions
The same return policy applies to items purchased during special sales or promotions, unless stated otherwise. Some items may be marked as final sale and non-returnable on the product page. Always check the promotion terms for the return policy specifics.
International Returns
Anastasia Beverly Hills does accept international orders, but international returns may have different conditions. For details on international returns, contact customer service for instructions and information.
Customer satisfaction is a priority for Anastasia Beverly Hills. With their accommodating return policy, you can shop confidently, knowing support is just an email or phone call away. Explore their wide range of beauty products and enjoy the peace of mind that comes with their return policy.
