Lost Baggage Policy from Air India

Losing baggage while traveling can be stressful. Air India's lost baggage policy aims to ease that stress. Here, we outline the important aspects of Air India's lost baggage policy and how to contact them for assistance.

Air India's Lost Baggage Policy

Air India strives to resolve lost baggage issues efficiently. Here are the key points:

Reporting the loss: Report any lost baggage immediately at the Air India Arrival Lost and Found desk before leaving the airport. An Air India representative will assist you.
Property irregularity report: Complete a Property Irregularity Report (PIR) to officially register your loss. Provide accurate details about your baggage. Keep a copy for reference.
Tracking your baggage: Air India has a dedicated team to locate your baggage. You can track the status of your baggage using their online baggage tracking service.
Compensation: If your baggage is not found within a specific timeframe, Air India offers compensation based on their policy, which varies with each case.

Contacting Air India for Assistance

To expedite the recovery of lost baggage, Air India provides various assistance channels:

Helpline numbers: For assistance, call Air India's 24x7 customer support helpline. For domestic flights, use 1800 180 1407. For international flights, dial +91 11 2462 4073.
Email support: Reach out via email at [email protected]. Include your contact details, flight information, and relevant documents.
Social media: You can contact Air India through social media by sending them a direct message regarding your issue.

Useful Links

For additional help, Air India offers several online resources:

Air India's Baggage Tracking Service - Track the status of your lost baggage online.
Air India's Lost Baggage Policy - Read about the compensation and resolution process for lost or damaged baggage.
Air India's Contact Us Page - Find contact details for various departments, including Lost and Found.

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