What is the Return Policy of Abans Group Sri Lanka?

The Abans Group Sri Lanka is a leading household appliance and electronics retailer dedicated to exceptional customer service. They have a comprehensive return policy for various scenarios.

Return Policy Overview

Abans Group Sri Lanka allows customers to return products within a specific timeframe. Items must be unused, in original packaging, and with the original receipt or proof of purchase. The return period may vary by product category.

General Overview

Electronics and Appliances: Items like televisions, refrigerators, washing machines, and air conditioners can be returned within 7 days. They must be in resalable condition, with all accessories and manuals intact.
Mobile Devices: Smartphones and tablets can be returned within 14 days. Devices must be in original condition, with no physical or software alterations.
Small Appliances: Items like blenders, toasters, and coffee makers can be returned within 30 days. They should be unused and in original packaging.
Home and Kitchenware: Products like cookware, cutlery, and home decor items can be returned within 14 days. Items must be unopened and in original packaging.

Certain items, such as personalized or customized products, may not be eligible for return unless defective or damaged.

Special Holiday Return Policy

During special holiday seasons, Abans Group Sri Lanka may extend its return policy. Check the company's official website or contact customer service for details.

Abans Group Sri Lanka prioritizes customer satisfaction with a reliable return policy. Ensure to retain your original receipt or proof of purchase, adhere to the return period, and ensure items are in original condition.

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