There are more you can do with different channels.

We offer more communication channels beyond just website chat

Looking for more support channels?

Voicebot for Phone Support

Provide seamless, 24/7 phone support with our AI-driven voicebot. Equipped with natural language understanding, it can handle common customer inquiries, gather information by asking relevant questions, and troubleshoot issues. This ensures customers receive quick, accurate responses without waiting in long phone queues, enhancing the overall support experience.

SMS Bot for Text Support

Support customers via SMS with our intelligent SMS bot, offering assistance wherever they are. Ideal for quick responses and common queries, the SMS bot uses conversational AI to help resolve issues, answer questions, and guide users through processes. With SMS, customers get instant support on-the-go, creating a more convenient support experience.

WhatsApp Support Channel

Reach your customers directly through WhatsApp. The WhatsApp AI integration allows you to offer real-time support, answer queries, and provide personalized assistance within a familiar interface. Customers can conveniently reach out anytime, and your AI-powered bot will respond quickly, creating a seamless, trusted customer service experience.

Internal AI Support Window

Equip your team with a centralized Internal AI Support Window for quick answers and support. Ideal for internal processes, knowledge sharing, and task assistance, this AI-driven chat acts as a digital assistant, helping your team find information, streamline workflows, and minimize repetitive questions. Customizable to fit your team’s unique needs, it boosts productivity and promotes seamless knowledge retention.

Multi-channel AI for your customers.

Greater Accessibility

Offering multiple support channels—like voice, SMS, chat, and WhatsApp—lets customers connect with you on their preferred platform, anytime. This accessibility improves customer satisfaction and encourages more users to reach out, knowing they can get assistance conveniently.

24/7 Availability: Ensure round-the-clock support across channels, allowing customers to get answers whenever they need, regardless of business hours.
Reduced Barriers to Support: EMake it easy for customers to connect without requiring app downloads, long wait times, or specific devices.
Increased Customer Engagement: Easy access to support encourages more customers to seek help, ask questions, and interact with your business regularly.

Faster Issue Resolution

AI responses enable quick, automated solutions to common issues, reducing wait times and delivering faster support across all channels. This leads to seamless customer experiences with instant, accurate assistance.

Immediate Solutions: AI quickly addresses frequent questions and simple issues, minimizing wait times.
Uniform Service Quality: Delivers consistent, high-speed support across all channels, ensuring reliability.
Higher Resolution Rates: Quickly resolves common inquiries, enhancing overall customer satisfaction.

Seamless Data Collection

AI captures valuable data from every customer conversation, giving your business insights into customer needs, questions, and expectations. This helps you better understand recurring issues, improve support processes, and tailor services to meet customer demands effectively.

Identify Key Trends: Track common questions and issues, helping you recognize customer pain points and improve responses.
Improved Service Strategies: Identify patterns and trends to adjust support processes for more responsive, effective service.
Optimize Support Resources: Use insights to allocate resources efficiently, ensuring quicker and more relevant support.