AI beyond rules and intents
No predefined scripts or intent matching, just effective AI delivering seamless, real-time solutions.
Leverage generative AI for natural, engaging interactions
Handle a massive volume of customer requests instantly. Faster response times, less waiting, and better performance.
No longer bound by rigid rules or limited intent-based systems. Deliver precise, context-aware responses to every inquiry.
Effortlessly adapt to your business’s unique needs with seamless interactions that keep operations running smoothly.
Dynamic and real-time response generation
Your AI generates real-time responses in milliseconds, handling thousands of customer interactions simultaneously.
Natural language understanding (NLU)
Advanced NLU models with billions of parameters process complex language structures, delivering over 90% accuracy in understanding the context of customer queries for precise, context-aware responses.
Continuous learning
AskHandle AI leverages 175 billion parameters for continuous learning. Your AI agent improves performance by up to 30% over time, adapting to new inputs and behaviors without requiring constant updates, ensuring smarter responses and enhanced customer satisfaction.
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Keyword monitoring
The AI monitors conversations in real time, sending instant notifications when specific keywords or phrases are detected. This enables inquiries to be routed to the appropriate departments or representatives based on context.
AI response oversight
You can see the accuracy and relevance of your AI’s responses by two key scores under each AI-generated answer, ranging from 0 to 1. The Faithfulness Score reflects how closely the AI’s words match the imported data, while the Relevance Score measures how well the response addresses the user’s query. High scores indicate precise and relevant responses, while lower scores suggest a need for more specific data in the system, helping you monitor and improve AI performance.
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Rich and Engaging AI Responses
You can add a wide range of content formats to your AI agent responses, including text, videos, links, images, lists, tables, iFrames, and more. This allows you to deliver a more interactive and informative customer experience.
Images
Videos
Links
Lists
Tables
IframePerformance that sets new standards
Generative AI doesn’t just respond—it understands. With billions of parameters, your AI can analyze complex customer queries, generate accurate, context-driven responses in real-time, and handle high-volume interactions with ease.
Unlimited data sources
Add as many data sources as needed to make your AI more knowledgeable and powerful.
Effortless management
No technical expertise needed, allowing you to focus on delivering exceptional customer experiences.
Multilingual ready
Supports over 90 languages, enabling seamless communication in customers’ native languages.
Surpass predefined scripts and intent matching
Intelligent conversationsContext awarenessEmpathic understanding